What is my password?
Immediately after your purchase our system emailed you with your download password. The password field is cAsE sensitive and does not ignore blank spaces so be careful when copying and pasting.
Hey, I didn't get an email!
- Please check your spam / bulk / junk email box. Our email may of been seen as spam.
- Still can find our email? No problem : you can just use the Paypal "Transaction ID#" from your most recent purchase from us as your password.
I am logged in but don't seem to be able to download the file successfully...
We recommend Internet Explorer, Mozilla Firefox or Safari browsers. Other browsers are not tested and may not support our download routine.
No no no! Nothing is working!
We apologize for the inconvenience and ask that you send an email to
sales@accesspoint.net.au requesting download assistance. Thank you for your patience.
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